I put out a request needing my springs replacement on my home garage door. Three separate companies were reviewing my request but never reached out. 15 minutes after my request, Raynor reached out, answered all of my questions then scheduled my appointment for the next day. (YES!) AJ (technician) was prompt, courteous and honest, a huge plus for me. He explained everything that needed to be repaired/replaced immediately and what needed to be repaired/replaced at a later time. The springs that were needed, he did not have with him, so we planned for him to come on another day to replace the springs. He made some calls and he was able to have someone bring the springs to him today, so he could finish the repairs today. I would highly recommend Raynor Hawaii Overhead Doors to repair your garage door. Excellent service, AJ!