Reviews

Javian was our service tech. He was extremely knowledgeable, friendly, and hard working. Guys a straight hammah, worked 5 hours straight in our hot garage to get the job done. thank you again we appreciate it

Raynor's Technician, A.J. was very customer service oriented, as well as being a professional in his work servicing my garage door. Informative when I had questions about service maintenance on certain areas of the garage door and the spring, as well as the programming process of my garage door openers and Key Pad.

When my garage door would not open after Lala and I had no way to get out to buy supplies, Raynor very kindly agreed to send one of their techs on a special mission to rescue me from captivity– the same day that I called them. Above and beyond. Javian was able to fix my door in less than 5 minutes, using no tools but his impressive deductive powers. Turns out the problem was the the paint on the frame of the garage door had actually melted onto the door, making it impossible to lift. Javian simply shook loose all the joints and voila!. I'm a total fan of Raynor now– compassionate and efficient service with a smile…

The motor of our garage door was broken couple days ago. Raynor Hawaii Overhead Doors was called to fix the issue. So AJ the technician came today to have the garage motor replaced. He was friendly and kind, fast in doing his job. He was very accommodating with all my questions. I highly recommend the company.

We had such a great experience. From the start AJ was very professional, Greeted me with a smile He took an overview of our garage door, explained work that needed to be done & shared what options we had along with the estimated cost. We choose what we wanted & He got started with the work. Again very Professional & He was knowledgeable, He answered all my questions (and I had a lot). Thank you, we appreciated all that you have done. In Christ, Malcolm & Deneen Quartero

AJ did a superb job of installation and helped in installing and setting up the app. It would have taken me much longer without his help. Fred Harris

I really appreciated Raynor Hawaii. Heavenly was able to promptly schedule me an appointment on my day off and Javian, the technician, was very timely, professional, thorough, and patient. I’m very grateful for their help

Javian was timely, courteous, professional, thorough. I appreciated his explanations of things and he did great work! Also Leanna was so responsive and communicative and helpful. She scheduled me quickly and easily. Highly recommend.

Our Raynor garage door stopped working late at night, leaving one of our cars stuck inside. I called Raynor the next morning and was immediately greeted by a friendly, helpful voice — a great start. They were able to send someone out the same day, which I truly appreciated. Christian and AJ arrived, quickly diagnosed the issue, and explained everything clearly. The motor had burnt out because the springs installed by another company in 2023 were the wrong size for our door. They walked me through the options, explained the differences, and recommended the mid‑range motor that would work best for our setup. The price quoted was clearly presented. Although they couldn’t install the new motor that day, Christian arranged to return the very next morning — and he did, right on schedule. Even working solo, he replaced the springs, installed the new motor, and added the new control panels efficiently and with great care. He took the time to explain the new features, including the camera, and showed me how to maintain the track and pulley system to keep everything running smoothly. He left the area spotless and made sure I had the manual and the number to call if I had any questions. Overall, an excellent experience from start to finish. If you need service for your Raynor garage door, I highly recommend going straight to the experts.